Shipping

Most orders ship with PostNL in the Netherlands and the EU. Orders from outside the EU we ship with either UPS or DHL, depending on country, rates and reliability. If you have chosen the extra tracking feature, you will receive the tracking code. If, for any reason, you do not receive your order, please contact us and we will start an investigation together with the carrier. If you have particular shopping needs, please do not hesitate to contact us. Please note that there may be some delay during holiday and post-show seasons. You can reach us via info@pinghe.art. Orders will be sent out within 2-5 working days. We remain the right to ship your order later in the case there is an issue or unforeseen situation.

Free delivery in the Netherlands on orders from €250,- Free delivery in the EU on orders from €400,- and €600,- outside of the EU.

Christmas deliveries, see details further below.

Shipping Information
PostNL tariffs Netherlands:
• Medium package (max. 10kg): from 6,61 (with track & trace)
• Large package (max. 23kg): from 13,20 (with track & trace)

Europe
Belgium:
• Medium package (max. 10kg): from 9,70 (with track & trace)
• Large package (max. 23kg): from 13,00 (with track & trace)

Germany:
• Medium package (max. 10kg): from 9,70 (with track & trace)
• Large package (max. 23kg): from 13,00 (with track & trace)

France:
• Medium package (max. 10kg): from 9,70 (with track & trace)
• Large package (max. 23kg): from 13,00 (with track & trace)

Italy:
• Medium package (max. 10kg): from 9,70 (with track & trace)
• Large package (max. 23kg): from 13,00 (with track & trace)

Spain:
• Medium package (max. 10kg): from 9,70 (with track & trace)
• Large package (max. 23kg): from 13,00 (with track & trace)

Sweden:
• Standard shipping with tracking 19,- euro
• Premium UPS shipping 23,- euro with tracking

Switzerland:
• Medium package (max. 10kg): from 9,70 (with track & trace)
• Large package (max. 23kg): from 13,00 (with track & trace)

Rest of the World
United Kingdom:
• Medium package (max. 2kg): from 13,50 (with track & trace)
• Large package (between 2-5kg): from 26,00 (with track & trace) 
• Large package (over 5kg): from 33,00 (with track & trace) 

United States:
• Medium package (max. 2kg): from 26,00 (with track & trace)
• Large package (between 2-5kg): from 50,00 (with track & trace)
• Large package (over 5kg): from 80,00 (with track & trace) 

The below is a list of Christmas dates with recommended 'ship before' dates. We highly recommend you order a couple of days before this deadline to ensure we can get things to you in time.